Complaints Procedure2019-08-14T14:38:59+01:00

"Great service from a very professional team" WS

"Your services were fantastic, so glad we picked you to represent us. Thank you" RP

"Fantastic Solicitors always good and honest and work hard for justice can trust them always very reliable" AG

"Very grateful to Ishaq & Uddin for not only representing me but for making things as painless as possible. Ishaq & Uddin are honest, supportive and professional. A great firm filled with people with great qualities and skills. Thank you for always giving me an incredible outcome" SB

"I have used the services of Ishaq and Uddin more than once and have found them professional and courteous, as well as being friendly and supportive during testing times" LF

Call: 0121 296 8367 | Email:

Complaints Procedure

If you wish to make a complaint about your matter, you should contact Abir Uddin who is the Client Care Partner. He will then try to resolve the matter between you and the fee earner concerned. If your complaint is about Mr. Uddin, please contact Omar Sadique. A copy of our complaints procedure is available on request. You may also have the right to object to our bill by applying to the court for an assessment under Part III of the Solicitors Act 1974.

If you are not satisfied with our handling of it you can ask the Legal Ombudsman of PO Box 6806 Wolverhampton WV1 9WJ to consider the complaint. Email Telephone 0300 555 1777. Website Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it).